These Terms of Service ("Terms") govern your use of the Pantreo meal planning and nutrition tracking service at pantreo.kitchen and in our mobile apps (the "Service"), operated by Pantreo LLC ("Pantreo," "we," "us"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy, Refund Policy, and Nutrition & Medical Disclaimer, which are incorporated by reference.
You must be at least 18 years old to use the Service. You are responsible for your account credentials and for all activity under your account. Provide accurate information and keep it current. Notify us promptly of any unauthorized use.
Pantreo offers free trial access and paid subscription tiers (currently Basic, Pro, and Max) with the features and prices shown on our pricing page. Paid subscriptions are billed in advance on a recurring basis through Stripe and renew automatically until cancelled. You can cancel anytime from your account; cancellation stops future renewals and your access continues through the end of the current billing period. Prices and tier features may change with notice; changes apply at your next renewal. Refunds are governed by our Refund Policy.
You retain ownership of photos and other content you submit to Pantreo. By uploading content, you grant Pantreo a limited license to store, process, and display that content to you as part of providing the Service, including transmitting photos to our AI provider for analysis when you request it.
If you opt in to featuring a photo (the "Let Pantreo feature this photo" checkbox), you additionally grant Pantreo a non-exclusive, royalty-free license to display that photo within the Pantreo product. You may revoke this at any time by deleting the photo. You agree not to upload content that is unlawful, infringing, or that depicts identifiable people without their consent.
Pantreo uses artificial intelligence to generate meal plans, recipes, and nutritional estimates, including estimates derived from photos of food. All nutritional values, calorie counts, and macro estimates are approximations and may be inaccurate. Portion sizes, ingredients, and preparation methods cannot be precisely determined from photos or text descriptions. You are responsible for verifying nutritional information that matters to your health, and for checking all generated recipes and ingredient lists against your own allergies, intolerances, and dietary requirements. Pantreo does not guarantee that generated meals comply with any dietary restriction you specify. See the Nutrition & Medical Disclaimer.
Subscription tiers include usage limits (such as monthly meal plan generations and weekly AI photo scans), shown on our pricing page and subject to adjustment with notice. Automated, scripted, or abusive use of generation features — or any attempt to circumvent usage limits — may result in suspension or termination of your account without refund.
You agree not to: misuse, reverse engineer, scrape, or disrupt the Service; access it by automated means except as we permit; resell or sublicense the Service; upload malicious code; use the Service to violate any law; or use another person's account without permission.
The Service — including its software, design, branding, and content other than your user content — is owned by Pantreo LLC or its licensors and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes while these Terms are in effect. Meal plans and recipes generated for you may be used freely for your personal cooking and household.
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the Service. Upon termination, your license to use the Service ends; provisions that by their nature should survive (including Sections 4, 9, 10, and 11) survive.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated content will be accurate or suitable for your needs. Pantreo is not a medical, dietary, or health service.
To the maximum extent permitted by law, Pantreo LLC and its owner, contractors, and providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from or related to your use of the Service. Our total liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) $50. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
You agree to indemnify and hold harmless Pantreo LLC from claims, damages, and expenses (including reasonable attorneys' fees) arising from your user content, your violation of these Terms, or your violation of any law or third-party right.
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules. Before filing a claim, you agree to contact us and attempt to resolve the dispute informally for 30 days. Either party may bring qualifying claims in small claims court. To the extent permitted by law, disputes must be brought only on an individual basis and not as part of any class, consolidated, or representative action.
We may update these Terms from time to time. For material changes, we will provide notice by posting the updated Terms, updating the effective date, sending an email, or displaying an in-app notice. Your continued use of the Service after the updated Terms take effect means you accept them. If you do not agree, you must stop using the Service and cancel any subscription.
These Terms, together with the policies referenced in them, are the entire agreement between you and Pantreo regarding the Service and supersede prior agreements on that subject. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; Pantreo may assign them in connection with a merger, acquisition, financing, or sale of assets. These Terms may be accepted electronically.
Pantreo LLC
Clearfield, Utah, United States
Email: pantreo.support@gmail.com
Website: https://www.pantreo.kitchen