Refund Policy

This Refund Policy explains how subscription refunds and cancellations work at Pantreo. It forms part of our Terms of Service.

Free trial

Pantreo offers a free trial so you can evaluate the Service before paying. You will not be charged during your trial. You can cancel any time before the trial ends and you will owe nothing. We recommend trying the Service fully during your trial to make sure it’s right for you.

Cancellation

You can cancel your subscription at any time from your account or by emailing us. When you cancel:

• You keep access to your paid features until the end of the current billing period.
• Your subscription will not renew, and you will not be charged again.
• We do not provide automatic prorated refunds for the unused portion of a billing period unless required by law.

Refunds

Because we offer a free trial, subscription fees are generally non-refundable once charged. However, we want you to be satisfied. We will consider refunds on a case-by-case basis, including in situations such as:

• You were charged in error or charged more than once.
• A technical problem on our side prevented you from meaningfully using the Service.
• You were charged immediately after a renewal you intended to cancel and contact us promptly.

To request a refund, email pantreo.support@gmail.com with your account email and a brief explanation. We aim to respond within a few business days. Approved refunds are issued to your original payment method through Stripe.

Annual plans

If you subscribe to an annual plan and cancel during the term, your plan remains active until the end of the paid year and does not renew. Annual fees are non-refundable except as described above or as required by law.

Purchases through app stores

Your statutory rights

Nothing in this policy limits any non-waivable refund or cancellation rights you may have under the consumer protection laws of your jurisdiction.

Contact

Pantreo LLC
Clearfield, Utah, United States
Email: pantreo.support@gmail.com